Crisis and Employee Communications
for the Coronavirus (COVID-19) Pandemic


At Poston Communications, our crisis team is closely monitoring the rapidly developing situation with the coronavirus pandemic (COVID-19). We are helping our clients effectively communicate during this difficult and unprecedented time.

We have developed crisis communications plans and templates that we are sharing with law firms and other businesses, and we are on the front line of helping some of the nation’s largest brands navigate this pandemic.

For more information, please contact us at [email protected], and a member of our team will be in touch shortly.

Back to Work: How to Strategically Communicate Reopening Plans

We are hopeful to see – ever so slowly – talk of reopening. Now is the time to plan your company or firm reopening / relaunch / rebuild – so how will you communicate this critical message? To your employees? To your clients? To stakeholders and the larger community? Starting Thursday, May 14, we are […]

Looking to Get Your Good News Covered? You’re in Luck!

To say that COVID-19 has changed the way we live and do business is an understatement. The media is no different. Journalists are being asked to do more with less time, and many reporters find themselves working from home, homeschooling children and sharing the extra burden that stay-at-home orders have left many of us trying […]

5 Tips to Effectively Manage Remote Law Firms and Legal Teams

In legal and business circles, there have always been trends in best practices to achieve success. But in today’s unprecedented climate, one skill has become a universal necessity for business and law firm leaders alike: effectively managing a remote workforce. In a recent article in North Carolina Lawyers Weekly and South Carolina Lawyers Weekly, Poston […]

Chambers USA Announces New Deadline for 2021 Guide to Top Lawyers and Law Firms

Chambers and Partners has announced that it will delay the start of research for Chambers USA 2021 edition due to the impact of the coronavirus (COVID-19) pandemic. The deadline for submissions for the annual guide to top law firms and lawyers covering practice areas on a state and national level is also being extended. Poston […]

Our Three Favorite Tips to Make Working From Home More Productive

This week, professionals across the globe reduced their morning commute to a quick journey from their beds to kitchen tables. As business leaders make the call to transition their workforces online in response to the novel coronavirus (COVID-19), employees are facing new challenges associated with working remotely. At Poston Communications, we have a part-virtual workforce […]

Navigating Social Distancing: How to Meet via Video Successfully

All of us are juggling a change in routine, school closures, working from home and general insecurity surrounding the coronavirus (COVID-19) outbreak. It may seem petty – and certainly a first world problem – to talk about how to better video conference with your employees or clients. But, we always encourage leaders to take the […]

Don’t Panic: It’s Never Too Late to Make a Plan to Protect Your Business

There’s no doubt about it: Crisis begets crisis. Often, we hear from business leaders who have been dealing with a crisis for days, weeks or months but then find themselves dealing with new problems as a result. Cybercriminals, for example, are known to capitalize on organizational crises and catastrophic events to infiltrate IT systems. Then, […]

What’s Next With COVID-19: How to Work and Manage a Team Remotely

With many employees working from home amid the coronavirus (COVID-19) outbreak, employers will want to ensure the team is set up for success. Remote working is likely new to many companies. As humans, we are built to be part of a tribe. In isolation, things can get lost in translation. All companies want this to […]

Employers: Don’t Let Your Communications Become Distant

Over the last week, the United States saw a rapid increase in office closures amidst calls to “flatten the curve.” Business leaders across all industries made the difficult decision to transition their workforce online – taking an important step as the situation around COVID-19 continues to evolve. In order to ensure a truly seamless transition, […]

Coronavirus Brings Opportunities to Communicate with Clients, Employees and the Media

The Poston Communications team is receiving inquiries from law firms and other businesses nationwide on how to communicate with clients, employees and the media about the coronavirus outbreak. While this particular pandemic is uncharted territory for all of us, basic crisis communication strategies – including our “Plan, Respond, Advocate” system – can easily be plugged […]